Club Med Snow Guide

From packing to the mountain.

Practical guidance to arrive prepared and make the most of every day.

Colorado curation

The details that matter before and during a Club Med snow stay, adapted through Colorado's curation.

Club Med Snow Guide · 2025/26 reference

Everything you need
before the first run.

A complete Colorado guide to prepare your journey, understand the services and make the most of every day in the mountains.

Explore the guide ↓

Five experiences

The mountain is much more than skiing.

Try a new snow sport
Admire the view from the mountain
Discover local flavours
Enjoy the resort programme
Explore the destination beyond the pistes

Flights, trains and transfers

A good snow trip begins with a realistic arrival plan.

Before booking

Prefer well-connected international airports.
Match flight or train times with resort check-in and check-out.
Allow for snow luggage, border procedures and winter road conditions.
Check the transfer points and schedules closest to your resort.

Colorado tip

Send us your flight or train details as soon as they are issued. We can align transfers, arrival time and the services needed for your first evening.

How Club Med transfers usually work

They operate on the resort's official arrival and departure days.
Meeting points are located at selected airports and train stations.
Regular transfers may follow fixed schedules.
At airports, look for the Club Med sign or desk; at stations, look for an identified team member.
Transfers are generally an additional, on-request service unless expressly included in your package.

For French Alps journeys, Lyon can be a convenient gateway for several resorts. Routes, operating days and the best airport vary by resort; Serre Chevalier, for example, often requires a different plan.

Facilitate Your Arrival

Complete the practical details before leaving home.

This free online service is normally available in the Club Med customer area after booking confirmation. It centralises information for every traveller and can be edited until approximately three days before check-in.

Faster arrival

Advance traveller and payment details can reduce queues at check-in and check-out.

Equipment ready

When rental is booked, sizes, weight and level help the team prepare the correct material and locker.

Kids pre-registration

Record allergies, dietary requirements, routines and relevant information for the children's clubs.

Lessons organised

Inform ski or snowboard level in advance so the resort can allocate an appropriate group.

Access your customer account with the booking number.
Complete each traveller's check-in, transfer, equipment and lesson details.
Add the information required for children and club supervision.
Review everything and update it before the deadline.

Check-in, ski pass and equipment

Know what happens between reception and the ski room.

Room check-in referenceFrom 4 pm

Room check-out referenceBy 10 am

Resort use after check-outOften until 3 pm

Confirm the exact timetable in your booking. On arrival, each guest normally receives a digital wristband—used for the room, ski locker and extra purchases—and a ski pass. The pass usually starts on the morning after arrival.

Simple but important

Photograph your ski pass as soon as you receive it. The identification can make replacement easier if it is lost.

Rent equipment before travelling

Book skis or snowboard, boots, poles and helmet in advance.
Provide accurate height, weight, shoe size and ability level.
Try the boots calmly: they must be firm without creating painful pressure points.
Ask the Ski Pro Shop team to adjust or replace anything uncomfortable.
The shop can also supply accessories, maintenance and repairs.
Advance booking helps secure availability and may allow payment in Brazilian reais.

Children and family services

The right club depends on age, resort and travel dates.

Up to 23 months

Baby equipment kit

Cot, baby bath, bottle warmer and changing mat may be prepared when the child's details are in the booking.

4–23 months

Baby Club Med®*

Specialised care, suitable meals, early-childhood facilities and activities.

2–3 years

Petit Club Med®*

Creative activities, games, rest and, where offered, first steps in the snow for three-year-olds.

4–10 years

Mini Club Med+

Activities and group ski lessons from age four, organised for the child's level.

11–17 years

Teens & Chill’Pass

Dedicated spaces, entertainment, games and ski or snowboard programmes.

Pack for the club

Sunscreen and lip balm
Spare clothing
Personal and comfort items
Any medication authorised in advance

Documents and opening days

In France, Baby and Petit Club may require a medical certificate issued no more than three months before check-in. Children's supervision services may not operate on Sundays. Capacity is limited, so reserve early.

*Paid, on-request service in many resorts. Availability and ages must be confirmed for the selected property and week.

Ski and snowboard lessons

Group lessons, progression and the right technical level.

Club Med snow packages can include up to approximately 25 hours of group ski lessons per week. Groups are divided by age and ability and taught by professionals from local ski schools such as ESF in France, ESS in Switzerland and local Italian or Asian schools.

How the week usually works

Advance registration is required through Facilitate Your Arrival or at the resort.
Groups usually begin on Monday and meet five days during the week.
Programmes normally combine morning and afternoon sessions.
Children's ski lessons generally begin at age four.
Snowboard is generally available from age eight where offered; rules may vary by resort.
There are normally no included lessons on Saturday and Sunday.
Private lessons and selected à-la-carte sessions may be booked for an additional charge.

Alpine ski levels

AHas never skied.

1Can brake using a snow-plough position.

2BCan turn with skis almost parallel.

2AMakes open parallel turns.

3BControls parallel turns.

3ASkis every piste category.

4Skis every type of snow and terrain.

Snowboard levels

1Has never snowboarded or has only tried it for a few hours.

2Can turn in both directions.

3Can control speed and direction.

Be honest about your level

Choosing an advanced group does not accelerate learning. The correct group improves safety, technique and enjoyment—and the instructor can recommend a change after observing you.

Safety, wellbeing and life beyond the pistes

A complete stay also includes recovery, food and time together.

Zero Souci cover*

An optional product available at selected European resorts. Depending on the conditions, it may cover first aid, mountain rescue by snowmobile or helicopter, and loss or minor damage to rented equipment. Purchase, limits and exclusions must be checked at reception.

First time on snow

Use appropriate waterproof clothing and protection.
Apply sunscreen and lip balm before going outside.
Stay relaxed and follow the instructor's guidance.
Pause regularly and hydrate—especially at altitude.
Accept that falling is part of learning.

Mountain flavours

Discover Savoyard cuisine in the Alps, regional Japanese dishes in Asia and ingredients connected to Canadian forests and rivers.

Wellbeing

Heated pools, yoga, fitness, sauna and whirlpools vary by resort. Spa treatments and massages are normally paid separately.

The local village

Allow time for historic centres, boutiques, authentic chalets, galleries and viewpoints beyond the Club Med property.

Non-skiers

Many destinations offer snowshoeing, supervised walks and panoramic lifts. Availability depends on weather and resort programming.

*Paid optional service. It does not replace a comprehensive international travel insurance policy.

Packing, the app and arrival sequence

Finish the preparation with a practical checklist.

Essential snow clothing

Waterproof ski jacket and trousers
Thermal base layers
Fleece or insulating mid-layer
Waterproof gloves
Ski socks
Hat and neck warmer
Snow goggles
Sunscreen and lip balm

Useful additions

Swimsuit and pool sandals
Comfortable après-ski shoes
Small backpack and reusable bottle
Medication and prescriptions
Travel insurance documents
Power adapter and portable charger

My Club Med

Your daily companion

Connect with your booking number to see the resort map, daily programme, dress code, spa and gourmet-restaurant bookings, and selected room services.

Reception and check-in
Room, wristband and ski pass
Ski room and locker
Ski Pro Shop and equipment fitting
Kids club confirmation
Ski Lessons Desk and meeting point